Here at Vacations by Design, we do not make sales... we create long-lasting relationships. We aren't interested in selling you a trip... we want to become your life-long Vacation Designers. We know you have many choices when it comes to planning your travel, and in order to earn your trust and friendship we need to work hard for you...we need to do so with passion, with professionalism, with efficiency, with care and with respect. In return for each and every opportunity to serve we are filled with sincere gratitude. 

Listed below are comments from many of our customers; their sincere compliments reflect their satisfaction in our service. If you would like to add your testimonial, please send us an email. We’d love to hear from you!

"We were so pleased and were absolutely made to feel like royalty on our seven day cruise around Europe!"

Dear all,

My husband and I just returned from an wonderful vacation we booked through your company with the amazing travel agent, Janie Innamorato! We were so pleased and were absolutely made to feel like royalty on our seven day cruise around Europe! We cannot wait to book up again!

Carol G.
New York, NY
"Very much appreciated your guiding us through the maze. . . Beth represents Vacations by Design so well!"

Dear Beth,
​
Dropping a line to say how fabulous our Cruise was – from the time we boarded the plane in Cincinnati until we returned home. Sutton Place in Vancouver has top notch, and we had a nice day seeing the sights and getting a great dinner overlooking the City. We had no problems at all with Princess cruises, and the weather cooperated; locals said it was the best they’d seen all summers (rained in Ketchikan, but was warm). All transfers went well and the suggestion to go to Egan center in Anchorage for a connection to the Airport was great.

Thanks for all of your help in designing and delivering on the vacation. Very much appreciated your guiding us through the maze – we definitely feel that you got us the best deal. We’ll definitely contact you for future cruises.

Best regards,
Brian and Sue C.
Carmel, IN

"Everything went perfect. . . I will definitely contact you again."

Hi Sally, 

I just wanted to let you know that everything went perfect on the trip!!  We had no problems at all with our ground transportation, hotels and cruise.  I just wanted to thank you and let you know I will definitly contact you again before our next big trip.
 
All the Best,
Kyle
Daytona Beach, FL
"How pleased and proud we are to have you as a part of the Ensemble Travel Group family."

Dear Scott,
 
Congratulations on being named to the Travel & Leisure A List for the 5th year in a row! You should be very proud of receiving this distinctive honor. Your innovation and professionalism help to continuously elevate our industry. You inspire confidence in travelers. They know that collaboration with you will result in a more personalized experience and an unforgettable journey.
You know how pleased and proud we are to have you as part of the Ensemble Travel Group family, and once again congratulate you on this prestigious achievement.

To your success!
​- Ensemble Travel Group
"The best vacation we have ever taken. . . nothing less than first class."

Dear Les,

Les, we want to personally thank you for the setting up the best vacation that we have ever taken. We were very pleased and impressed with the accommodations at the resorts. They were all nothing less than first class. The itinerary you put together was flawless. Everywhere we went from the airports, to resorts, to car rental agencies, the process was as smooth as planned.We can't thank you enough for making our vacation a pleasant experience, with a lot of good memories to cherish and share with our family and friends.

I have already told people that you are the best and I recommend you above all others.

Thanks again,
Michael & Kathleen D.
Detroit, MI


"There is no doubt we are going to use your service due to your excellent customer service!" 

To all at Vacations by Design,

We have booked about 6 cruises with your company, and you are the BEST! I have recommended Vacations by Design to everyone I have spoken to about going on any kind of a vacation. Your incomparable service is outstanding. Your staff even assisted us with numerous special requests, including a renewal of vows, several anniversaries, birthdays, and other family occasions. Www have booked cruises several months in advance, and even last minute, and your staff has always made sure all arrangements were made flawlessly. I have dealt with many travel providers that are mandated by companies I have worked for, and I have never seen any company that was as professional, competent, skilled, polite and helpful as yours. I don't know how you find your staff, but you manage to hire these exceptional people and please keep up the good work!

Very Truly Yours,

James. B. 
Orlando, FL
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